1. Letter skeleton

The greeting:-

The greeting depends on who the letter is being written to. The most common greetings are:

  • Dear John: this is used to begin a casual letter, such as to a friend or relative.You should use only the person’s first name.
  • Dear [Mr/Mrs/Ms Smith]: this is used to begin a formal letter, such as to a client or customer. You should use only the person’s family name, plus their title.
  • Dear Sir or Madam: this is used to begin a formal letter when you don’t know the name of the person you are writing.

The Purpose & Introduction:-

The introduction is where you introduce yourself (recipient is unknown), say why you are writing, and explain your situation.

The body:-

The body is the main section of the letter, where you give further details. Your letter should be divided into paragraphs and, as in an essay, each paragraph should have one main point.

The closing/sign-off

The closing or sign-off is where you finish your letter and request a response, if appropriate. Like the greeting, the sign-off you choose depends on who you are writing to.

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